We only use the software to keep track of the incoming reservations, so we don't use all the other features a whole lot. while we use a separate CRM for our cleaning team, it does offer great features for those solo cleaners (checklists/ability to add notes/pictures) billing, etc They heard why I was trying to use the product and actually made a great suggestion on how to use it. One of the main reasons I decided to go with this product, was because the customer service call I had was very informative. Once a property gets booked, we get the notification, we add it to our CRM, and my team knows what to do. Really like how this product has worked, again, it is used mainly to keep track of incoming reservations without having too many interactions with the management company. While our company has a CRM we use for our residential clients, it doesn't have an open API where we could integrate the BNB calendar. That company needed a team that would not miss cleanings due to not being able to keep up with the excel updates. Comments: The reason I'm using TurnoverBNB is because I'm working with a BNB management company.
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